Did you know that 63% of businesses don’t have a documented content marketing strategy? That’s according to the latest research from the Content Marketing Institute (CMI) and MarketingProfs.
It’s no surprise that those companies who DO have a strategy are most likely to feel that their content marketing efforts are successful.
Without a strategy, success or failure is just a matter of luck – and you risk all your efforts going to waste.
That’s likely why a similar percentage (64%) say that learning how to build a content strategy is one of their greatest educational needs.
If you’re in that group and have been wondering how to create a content strategy for your business, we’re here to help.
We’ve successfully used content marketing to grow our own traffic and boost conversions since OptinMonster first launched in 2013, and we want to share with you what we’ve learned along the way.
This guide will walk you through 11 simple steps to developing and executing a content marketing plan that’ll help you grow your business without wasting time and money.
Step 1. Set Your Mission and Your Goals
A good starting point for your content strategy plan is to set out a content marketing mission statement. This is a brief statement that makes it easier to focus on what’s important – and what’s not – in creating your content so your content marketing strategy stays on track.
A content marketing mission statement outlines:
- Your target audience
- The content you’ll use to reach them
- The benefit they’ll get
Here’s an example from CIO.com’s about page.
It defines the audience (CIOs and business technology executives). It highlights the benefit (insights on career development). And it gives examples of what its content covers (certification, digital transformation, skills development, and hiring practices).
To create a mission for your own business, try this formula:
We provide [target audience] with [type of content] to help them [business goals].
While the mission statement covers what your audience will get from your content marketing strategy, you also need to think about what your business will get from it. That’s where your business goals come in.
Typical goals include:
- Improving revenue as a result of your content marketing strategy
- Making more sales and getting more high-quality leads, which will help you meet your revenue goals.
- Getting more traffic to your site, as the more traffic there is, the greater the possibilities for meeting your other goals.
- Improving the perception of your business, so you gain influence and authority and are seen as a thought leader.
- SEO success, which leads to more traffic.
- Reduced marketing costs, as your content becomes more effective.
- Social media engagement, which can help with both traffic and authority.
Once you know your goals, it’s time to move to the next step.
Step 2. Establish Your KPIs
The best way to achieve goals is to make them specific and measurable. That means setting key performance indicators (KPIs) for your content marketing strategy.
The KPIs will help you know when you have achieved your goals by providing milestones you can check off. They’ll include what you plan to achieve in terms of revenue, sales, traffic, SEO, traffic and different aspects of digital marketing like email marketing and social media metrics.
Typically, these will have specific numbers attached to them. For example, you might want to:
- Hit a certain revenue target within the month, quarter, or year.
- Get more signups for your lead magnet as a sign that you’re getting more high-quality leads
- Get a certain number of new email subscribers
- See an increase in site traffic and in engagement with your onsite content
- Improve the search ranking of some of your key pages to help boost traffic
- Get a certain number of mentions, shares, and comments for your pillar content
- Be invited to participate in certain key industry events
You’ll also want to pay attention to marketing expenditure, tracking your spend on different campaigns, and keeping an eye on the cost of acquiring leads and making sales.
Step 3. Know Your Audience
As mentioned earlier, for a successful content marketing strategy, you’ll need to be clear about who your audience is so you can create the right content to reach them. There are three actions you need to take.
Collect Demographic Data
The first step is to collect demographics on your visitors, email subscribers, and social media followers.
Web analytics, social media analytics, and email subscriber analytics will give you the data you need on your audience’s:
You’ll also get insight into their key interests. To find this information in Google Analytics, go to Audience » Interests » Overview. You’ll see the market segments your web visitors fit into.
Social media sites offer similar data. For example, you can get demographic information on your Facebook fans via Facebook Page Insights:
Get Customer Feedback
To learn even more about your target audience, try collecting feedback from your current customers. That’ll give you insights into:
- How they feel about the content you’re currently producing
- What their most urgent needs are
- How you can address their problems with your content
Getting the right customer feedback can help you:
Create Buyer Personas
When you have demographic data and customer feedback, you can create or flesh out buyer personas. Buyer personas, also known as customer avatars, describe your ideal readers and customers so that you can target content better.
The best customer avatars include information on your customers’ pain points, challenges, sources of information, and behavioral motivators.
When you know all this, you’ll have a better understanding of:
- The kind of content your audience will respond to
- How it will help them
- What will make them care about it
Step 4. Assess Your Current Position
Many businesses already have content out there. This will include content that’s on your blog, as well as social media content, podcasts, videos, and so on.
That’s why the next step is to figure out whether that content is helping you to meet your goals.
To do that, you’ll need to carry out a content audit. That means:
- Logging all the pieces of content, such as blog posts, guest posts, and so on
- Assessing their usefulness or success
- Identifying the gaps
You may also want to look at how your content compares with that of your competitors, and see how any new content will fit in the market.
Let’s look at one example of how this would work for your content marketing strategy.
How to Log Your Content
If you want to log all your site or blog content, Screaming Frog is an excellent starting point. It’s a URL crawler that will:
- List URLs
- Analyze page titles and descriptions
- Find duplicate pages
- Create sitemaps.
The free version crawls up to 500 URLs. SEER Interactive has an excellent, in-depth guide to Screaming Frog. As a bonus, you can also use this tool for competitive research, carrying out the same kind of analysis on your competitors’ content.
You can also log your content with the Content Audit tool from SEMRush. To do this, set up a project and select the section of your site you want to audit, such as your blog. Once you select the URLs, press the Start Content Audit button.
You’ll get a complete analysis of your content, including:
- Content titles and descriptions
- Content length
- Social shares
Export the data to create a simple spreadsheet that contains all the URLs.
See How Your Content is Working
Next, it’s time to assess the usefulness of the content. You’ll be looking for metrics like:
- Whether there are a lot of inbound links to the content
- What the search engine ranking is for keywords associated with that piece of content
- If the content is widely shared
You’ll get some of this information from the SEMRush report above but can also find more by using other SEMRush tools, such as the site audit and position tracking tools.
This’ll tell you:
- Which pieces of content are so effective that you don’t need to change them
- Which ones need some improvement or updating to meet your goals
- Which ones need to be removed or replaced
Identify Content Gaps
Finally, work out where there are gaps you can exploit. These might include:
- Keywords related to your niche that you’re not targeting with your content
- Questions your target audience is asking that you’re not answering
- Content that’s starting to rank well but could be improved, say to target Google’s answer boxes. These are the boxes that appear above search results and provide the answers to a specific question.
You can use Ahrefs to carry out a content gap analysis.
To do this, go to Organic search » Content gap. Add the domains for your main competitors under Show keywords that the following rank for. Add your own domain under But the following target does not rank for. Press Show keywords.
You’ll see a list of competitor keywords you can target with your own new content.
You can carry out a similar analysis in SEMRush.
Step 5. Figure Out the Best Content Channels
As you work through this process, you’ll start to get a sense of where your audience is hanging out, and where you already have a successful online presence. It’s best to focus on what’s working and expand from there, rather than try to do everything at once.
But to be absolutely sure, you’ll need to take another look web analytics. When you’re in Google Analytics, go to Acquisition » Social » Overview to see the main social networks where your content is being shared. For example, in our screenshot, most of the social activity takes place on YouTube.
You can also use Buzzsumo to find similar data. Go to their Content Analysis tool and type your domain name into the onscreen search box. Press enter and you’ll see charts showing:
- Shares by network
- Shares by content type
- Shares by content length
- Top content in the past year
You can also refine your search terms for more detail.
With this information, you can easily decide which networks to target to get social media engagement and shares for your content.
Step 6. Decide on Content Types
Next, think about the types of content you need to create. There are some content types that every content marketing strategy will include.
Most successful content marketing strategies rely on having a central core of content published on your own site (or home base) which can then be repurposed and shared on other sites (outposts).
So blog posts are an essential part of your content marketing mix, and they still deliver strong results. Ideally, your blog posts will be actionable, valuable, and shareable, and may include a range of article types.
How to Map Content to Social with Buzzsumo
You can use the Buzzsumo tool mentioned above to map the types of blog posts you want to create to the potential for social shares to boost engagement and reach.
For example, OptinMonster readers really like how-to articles and lists. Click on a content type and a network to see a list of your most shared articles for that metric.
Of course, creating a successful content marketing strategy isn’t just about navel-gazing to get stats on your own site. It’s also about seeing what other successful content is out there that you can use for inspiration. Buzzsumo can help with this, too.
Using the same tool, type your topic into the search box. You’ll see sharing statistics from across the web. For example, one chart suggests that long-form content on content marketing is very popular:
There are also data on the most shared domains publishing on this topic, and the top pieces of content shared relating to it.
Other Buzzsumo features allow you to track backlinks, trending content, and questions people ask, and the standard Buzzsumo search includes sharing data for videos.
Other Content Types
What other content should be included in your content strategy plan? As our own research shows, video marketing should be an essential part of any marketing, as it’s proven to engage your visitors to keep them on-site longer, improve lead generation, and reduce abandonment.
Consider creating infographics with tools like Piktochart and Canva, and using Canva and similar tools to create customized graphics and memes for social sharing, as Grammarly does.
Other content types to include for improve lead generation include lead magnets like webinars, ebooks, checklists, worksheets, and more.
It’s also worth thinking about podcasting as a content delivery mechanism, as more than 40% of Americans now listen to podcasts. Here’s a list of marketing podcasts for inspiration.
The next step is to figure out what you need to create that content.
Step 7. Identify and Allocate Resources
Now that you know what type of content you’re planning to create, who it’s for, and where you’re planning to share it, it’s important to make sure you have everything you need to deliver on your content marketing strategy. That involves answering questions like:
- Who’s in charge of producing and maintaining content?
- What human, physical or digital tools and resources do you need to create the content?
- What will your publishing workflow look like, including content scheduling?
Let’s look at each of these in more detail.
Who’s in Charge of Content Production?
This question is about allocating roles. You’ll need to think about who’s in overall charge, as well as who is responsible for delivering individual content items.
This will depend on the size of your company and content team, and on whether you’re doing everything in-house, or farming out content production.
One example of how this might look would be:
- The CEO or chief marketing officer has overall final approval over content and content strategy.
- Your content marketing manager will be in charge of delivering on your content marketing strategy on a day to day basis and will work with the content team.
- Individuals will create content, according to their expertise.
What Tools and Resources Do You Need?
Next, figure out how you’re actually going to create the content. Your content producers might include:
- In-house content creators
- Specialists in video creation, podcasting, or graphic design
One way to find great freelancers quickly is to return to your Buzzsumo search results, and see who’s written the top content. There’s no harm in approaching them to see if they’re willing to contribute to your content team. You can also find great freelance content producers through networks like Contently, NDash, ClearVoice and similar.
You’ll also need equipment for podcasting and creating professional videos, and you’ll need to arrange for hosting on sites like YouTube, Vimeo, Spreaker, and Blubrry.
Next, work out what your content production process is going to be. For example, for a typical blog post, you might have to:
- Create an outline and have it approved
- Write the post
- Create accompanying images
- Send the post to the editor
- Make any changes
There’s just one more thing to do before you get started on researching and creating pieces of content: creating a content calendar, so you know what’ll be published when. We’ll look at that in the next step.
Step 8. Create a Content Calendar
As part of your content strategy, you’ll need to know exactly when you want to publish your content on each of the platforms you want to use.
Lack of planning is a key content marketing mistake, so it’s essential to use a content calendar to get all your content scheduled. There are several ways to do this.
For example, you can use Google Calendar and simply put the due dates for each piece of content there. That works pretty well, especially if you’re not publishing a lot of content.
That’s the simplest approach, but if you’re publishing a lot of content, and have to manage a content team and the production workflow you’ve decided on, then you’ll likely want some more features.
Options for managing this include productivity and task management tools like Asana (shown below), or a purpose-built editorial calendar tool like CoSchedule. Both of these will allow you to schedule different parts of the content creation process.
One way to find content to add to the calendar is to do some initial research to find the topics your audience will respond to.
Find the Questions Your Customers Ask
We mentioned earlier the need to create content around what your audience wants. One way to find that out is to use Buzzsumo’s Question Analyzer or Answer the Public.
Type a topic into the Answer the Public search box, and you’ll get a list of questions people have actually searched for on Google.
Pick a question that seems relevant to your audience, decide on the type of content, such as a blog post, and add a title to your calendar. Repeat the process till you have planned out content for the next few months.
Step 9. Create Content
As you’ve seen, there’s a lot of prep work in your content marketing strategy before you actually create a piece of content. But now it’s time to do just that. We’re going to use a blog post as our example, but these tips will work for almost any type of content creation.
With the research you’ve already done, you’ll have an idea of what type of blog post to create. For example, we know that list posts and how-tos are popular with our readers.
Now it’s time to pick a title from the content calendar and start working on it.
Research Your Content
When you’re ready to write, you’ll need to find out :
- What’s already out there
- How your new content can add value for your audience
This means doing a Google search, checking out the top content for your topic, and seeing how you can improve on it. That’s called the skyscraper technique.
Original research also does well, so consider this as an option if you’re collecting the right kind of data.
Create the Content
Finally, start writing or creating your content. At this point, you’ll have to think about how to reflect your brand’s personality in the content you write.
You may want to be super-professional, very casual, or something in between. And you’ll have to manage the balance between showing your expertise and not patronizing your audience. Here’s Sprout Social’s advice on creating consistency with your brand voice, and keep in mind important SEO ranking factors to optimize your content. Take a look at these successful content marketing examples for inspiration.
Step 10. Distribute and Market
The next key part of your content strategy is distribution and marketing. That’s because you won’t get the results you want unless these are handled correctly. For example, you will likely:
Step 11. Measure Results
Finally, it’s time to assess the success of your content marketing strategy. To do this, you’ll return to those KPIs you set at the start of the content strategy plan, and see what’s changed and whether you’re hitting your targets.
Other tools for tracking content marketing success include Google Alerts and Mention. Both of these will let you see if your content is being mentioned and shared, helping you hit those KPIs for awareness and engagement.
Tools like SEMRush will help you to assess KPIs for the search rank of your content. And you’ll be able to track email signups through the analytics in your email marketing software.
By monitoring your progress, you’ll be able to tweak your content marketing strategy at regular intervals, so it’s always up to date.
That’s it! Now you know how to create a successful content marketing strategy from beginning to end.
Content Strategy Case Studies
The Problem: UrbanBound, a B2B relocation management software company, wasn’t seeing the value of their broad, scattered content efforts. So, they decided to develop a content-rich, customer-focused campaign instead.
The Approach: To find out what topics to focus on, UrbanBound tapped information from sales to learn about customer pain points and frequently asked questions. The top customer concern? Creating a streamlined process and benefits package for relocating employees. They had their topic. So, they set out to create a variety of different content surrounding it, including:
- Multiple blog posts
- Webinar (with slides posted to SlideShare
- Social messages
- 37% increase in blog traffic
- 35% increase in leads
- 102% increase in marketing-qualified leads
- 66% increase in interactions (when someone reconverts and submits multiple forms)
The Problem: When Five9, providers of cloud contact center software, first started investing in content, they went with a product-centered approach that didn’t provide much value. The two videos they made, which were oriented around detailing the benefits of Five9 products, stopped producing leads and engagement after two or three weeks when the promotion budget died off.
The Approach: Five9 knew they needed to stop making content in a vacuum and start listening to what their customers actually wanted. And listening, it turned out, wasn’t so hard. In a survey, they asked their audience what kind of content they were most interested in receiving from Five9.
The results were conclusive. Buyers wanted help improving contact center agent efficiency. Once they had a theme, Five9 produced their first-ever content pillar: “Practical/Tactical: A Guide to the Process, Technology, and Tactics of Agent Efficiency.”
The Results: The eBook drove:
- 4X the leads
- 4X the closed wins
The Problem: ShipServ, an e-marketplace for the marine industry, connects more than 8,000 ships, 200 ship owners, managers, and yards with upwards of 45,000 marine suppliers. In 2008, they realized their brand image was in trouble: their customers, who weren’t very tech-savvy, deemed them too impersonal and opaque.
The Approach: To help shake this perception, ShipServ dedicated the entirety of their small marketing budget toward customer-focused content. They revamped their website, launched a blog, published a series of whitepapers, created a LinkedIn group to build community, and worked on search engine optimization.
- Website visitors increased by 59%
- LinkedIn and Twitter went from zero to the top 20 traffic sources
- Contact-to-lead (landing page contact) conversions increased by 150%
- Lead-to-opportunity conversions increased by 50%
- Campaign management costs decreased by 80%
- The number of sales-ready leads increased by 400%
- Measurable increase in brand awareness
Dedicating resources, budget, and manpower to content development is a great first step for B2B companies entering the content marketing space. But it’s not enough.
To see true business value, the content must be rooted in the customer.